Terms, conditions, warranties
site access
It is the purchaser’s responsibility to have the site prepared, leveled and accessible for delivery. It is the purchaser’s responsibility to notify R&B Solutions if yard conditions are not conducive for delivery on the specified delivery date due to rain, snow, etc. Additional fees may be incurred for deliveries cancelled within 48 hours of delivery date.
Property owner takes FULL responsibility for any and all damages caused by delivery truck, trailer or structure to yard and property and any damages caused to structure from surrounding obstacles in the requested path of delivery, i.e. trees, shrubs, fences, wires, house overhangs etc. Purchaser agrees to pay all tow truck fees should this be necessary. R & B Solutions is not responsible and cannot be held accountable for any damages beyond the roadside curb.
deliveries
Deliveries include 45 minutes of the driver’s time. Any additional time required to deliver the structure shall be charged at a rate of $80.00 per hour. Our average delivery time is 20-30 minutes. Blocking packages are provided at an extra charge. Additional blocks are $2 and can be purchased from the delivery driver. R&B Solutions personnel will only level your building once. If your building loses level due to settling, you may call the corporate office and we will assist you by providing you with instructions and some helpful hints on how to properly level your building.
permits
It is the purchaser’s sole responsibility to obtain any and all permits, variances, and other municipality required documents necessary to place the structure on the purchaser’s property.
payment
There is a $25 fee for all returned checks. Final payment is always due upon delivery of a purchased structure. If the final payment is not received within 10 days of delivery, R & B Solutions reserves the right to re-enter your property and retrieve said structure. If retrieval is required, R&B Solutions can not be held responsible for any prior notification or any property damage that may be incurred by the removal of said structure. R&B Solutions may remove the property owners fence if necessary. The structure and all personal property inside will become the property of R&B Solutions at the time of retrieval and may be resold or disposed of at our discretion.
cancellation & refund policy
If purchasing a Pre-Built building from any one of our R&B Solutions locations, purchaser can cancel the order with no penalty as long as the building has not been loaded and in transit to your house. Buildings needed to be manufactured can be cancelled within 10 days, after that the deposit will be non-refundable. If purchasing with cash or check, your salesperson will request to have your check cut and mailed to you. If you paid your deposit by credit/debit card you will be refunded the deposit on said card, less 5% of the charged amount to help pay the bank fees and processing fees associated with your card payment.
lead times
Completion and delivery dates are approximate only.
Methods & Construction
Methods of construction vary according to building type and materials used. All custom building construction and finishing methods utilized by R&B Solution’s, and its installers, are not indicative of all possible methods of construction and/or finishing options available. By placing any order with R&B Solutions, the purchaser wholly agrees to any/all construction and/or finishing methods set forth as “acceptable” at the sole discretion of R&B Solutions. Any specific variances in construction/finishing methods utilized and/or requested by the purchaser must be set forth prior to any order being placed, and must be agreed to, in writing, by both parties. R&B reserves the right to refuse any non-conventional methods, alter its standard warranty, and/or add additional customization fees to any such custom method, if agreed upon, as previously outlined above.
Building Modifications
Any, and all, modifications made to any R&B Solutions building or structure after initial construction has been completed will void any, and all, warranties associated or implied with that building or structure. This includes, but is not limited to, additional panel/frame component penetrations, or the addition/ removal of any item not supplied and/or installed by an approved R&B Solutions technician or installer. Any requests for modifications must be submitted to R&B Solutions, in writing, prior to the modification(s) taking place. Any subsequent modification approval from R&B Solutions must be made to the building owner in writing, and bear a written signature of a R&B Solutions authorized agent. Furthermore, it shall be the sole responsibility of the building owner to retain, and provide upon request, any modification approvals in the event of a warranty claim.
warranties For Steel Buildings
90-Day Workmanship Warranty. R&B Solutions warrants that the structure will be free from any and all defects in workmanship 90 days from the date of installation.
1-Year Leak-Free Roof Warranty*. R&B Solutions warrants the building to be free from leaks originating at the roof panels for a period of 1 year from the date of installation.
1-Year Door & Window Warranty*. We warrant that all doors and windows will work and function, as designed, for a period of one year from the date of installation.
20-Year Steel Siding & Frame Warranty*. From the date of installation, all metal structures carry a 20-year warranty against rust-through and structural failure. This warranty shall be expressly limited to metal framing elements and roofing/siding materials as installed.
Optional 40-Year Warranty*. (Upgraded Purchase Required). Premium roof and siding panels that carry a 40-year warranty are warranted against chalking and fading for a period of 40-Years. from the date of installation. Upgraded panels also carry the standard 20-Year steel siding & frame warranty.
* With normal use and proper maintenance as required and prescribed by the coating or component manufacturer.
warranties For Pole Barns
Certified Truss Warranty. R&B Solutions warrants the trusses free from defects and fractures. The seller also warrants the trusses meet the loading, spacing, and building specification according to our drawings. This warranty shall last for a period of no longer than 5 years providing normal wear and tear. This warranty is void if any modifications have been made by someone other than R&B Portable Solutions.
90-Day Workmanship Warranty. R&B Solutions warrants the structure will be free from any and all defects in workmanship 90 days from the date of installation.
1 Year Door, Window, Warranty. R&B Solutions guarantees that all doors and windows will work as designed for a period of one year from the date of installation. (Normal user care and maintenance required by the buyer)
40 Year Warranty. Roof panels carry a 40 year chalk and fade resistant warranty from the date of installation. This warranty is limited to chalk and fading of roofing materials (normal user care and maintenance required by the buyer).
To view our full R&B Solutions’s ‘Pole Barns Warranty [PDF]’, click here.
warranty Terms & Exclusions
Any warranties provided by the Seller (R&B Solutions) shall be done so in writing, and shall only extend to the Buyer and shall not extend to any heirs, agents, successors, assignees, subsequent purchaser, transferee, or any other person that is not a party to this agreement. Customer modifications, negligence, improper anchoring, an unanticipated Act of God or nature, strong wind, snow, ice, an accident, or any type of internal or external impact are not considered defects. Furthermore, any alterations, modifications or changes to the structure, after initial construction is complete, shall void this limited warranty unless said alterations, modifications or changes are completed by a technician or installer which has been approved, in writing, by the Seller. Any abuse, misuse or damage done to the structure by the buyer or a third party shall void this limited warranty. Seller’s warranty does not cover any defects or damages caused by or resulting from: Earthquakes, Tornadoes, Tempests, Flooding, Hurricanes, Landslides, Fires, Lightning, and any other acts of God. This includes falling objects, wind loads, precipitation accumulation, and seismic activity in excess of those listed in the Seller’s specifications, marketing material, or certified engineered drawings. Inadequate user care and/or maintenance by Buyer including defects or failure in the foundation, unauthorized modifications to the goods, misuse, abuse, neglect, any defect or damage caused or contributed to by the Buyer or any third party will not be covered by any warranty. Improper assembly or installation may also void the warranty (kits). Our 1 year leak warranty does not apply to horizontal roofs over 36’. Customer is responsible for knowing and performing standard building maintenance, cleaning and/or inspections on a regular basis as outlined by Sherwin Williams and/or any specific requirements required by them under such warranty.
Buyer expressly agrees that any breach of this warranty is limited to repair or replacement, at the Seller’s discretion. The total cost of any repair or replacement conducted by the seller pursuant to this limited warranty shall not exceed the value of the structure at the time of repairs or replacement. Value is prorated as follows. (Cash price less 25%) / (Age of building in Years). Seller makes no warranties, express or implied, other than those expressly stated herein. Seller shall not be held liable for any incidental or consequential damages caused by the structure, including but not limited to damage to other property. Original receipts and invoices must be mailed to the Seller with a written claim of warranty, including picture documentation. An action response will be given within 45 days of the said claim.
